Government-Wide Acquisition Contract
NASA SEWP VI
Black Systems LLC is a NASA SEWP VI Contract Holder providing mission-based Information Technology, Communications and Audio-Visual services to Federal agencies under Category C.
At a Glance
Contract Information
| Contract Holder | Black Systems LLC |
|---|---|
| Contract number | 80TECH26D1395 |
| Contract vehicle | NASA SEWP VI — multiple-award Government-Wide Acquisition Contract |
| Category | C — Mission-Based ITC/AV Service Solutions |
| NAICS | Determined at the order level based on the applicable requirement and SEWP VI contract scope |
| SEWP surcharge | 0.34%, included in all pricing |
| UEI | QJ6YWA3NRJ55 |
| CAGE code | 89Y14 |
| Business status | Small Business |
| Federal certifications | SBA-certified Women-Owned Small Business (WOSB) SBA-certified Economically Disadvantaged Women-Owned Small Business (EDWOSB) |
| Corporate qualification | ISO 9001:2015 certified by Amtivo (USA), Inc. |
| Program Manager | Faisal Zafar — F.zafar@black-systems.com · 917-938-7011 |
| Deputy Program Manager | Jeff Khoury — J.Khoury@black-systems.com · 917-938-7012 |
The Contract Vehicle
About NASA SEWP VI
NASA SEWP — Solutions for Enterprise-Wide Procurement — is a multiple-award Government-Wide Acquisition Contract providing Federal agencies and approved Government contractors access to Information Technology, Communications and Audio-Visual solutions and services.
Awards are made in three scope categories, each solicited and ordered separately. Black Systems LLC holds a Category C contract for Mission-Based ITC/AV Service Solutions.
Category C
How Black Systems Works
Black Systems turns complex Federal mission problems into implementation-ready solutions.
We begin by understanding how the organization operates today. We analyze processes, systems, data, infrastructure and security; identify risks and inefficiencies; design the future state; develop the technical and operational deliverables required for implementation; and provide engineering oversight through execution and acceptance.
Our delivery model emphasizes analysis, architecture, engineering, documentation and technical oversight, while qualified specialized partners may provide physical implementation or field execution when required by the task order.
Black Systems’ Category C contract focuses on mission-based ITC/AV services. Ancillary products may be incorporated when permitted and when they directly support the applicable mission-based services requirement.
What We Deliver
Primary Federal Offerings
Process Mapping & Business Process Optimization
We analyze how an agency currently performs a mission or business process, document it in detail, identify inefficiencies and control gaps, then design a more efficient future state.
Scope includes
- Stakeholder discovery and process workshops
- Current-state and BPMN-style process mapping
- Workflow, data-flow and system-dependency analysis
- Bottleneck, duplicate-effort and manual-handoff analysis
- Control and compliance gap analysis
- Future-state process design and automation opportunity analysis
- RACI, KPI framework and SOP development
Typical deliverables
- Current-State Assessment · Process Inventory
- Detailed current- and future-state Process Maps
- Findings & Gap Analysis · RACI Matrix
- Automation Opportunity Matrix · SOPs · KPI Framework
- Implementation Roadmap · Executive Briefing
Digital Transformation & Modernization
We determine how an agency can modernize a mission function through technology, process redesign, data, automation and integration. We start with the mission problem, not a product.
Scope includes
- Digital maturity and current-state technology assessment
- Legacy-system analysis and process/technology alignment
- Manual-work analysis and automation identification
- Data and integration analysis
- Application modernization and cloud readiness
- Target operating model and target-state architecture
- Modernization prioritization and business case
Typical deliverables
- Digital Transformation Assessment
- Technology Gap Matrix · Digital Maturity Assessment
- Target Operating Model · Target-State Architecture
- Modernization Prioritization Matrix · Business Case
- Transformation Roadmap · Implementation Plan
Assessment, Discovery & Current-State Analysis
Before an agency buys equipment, replaces a system, migrates to cloud or modernizes a process, Black Systems conducts an independent assessment of the existing environment.
Assessment types
- Network, infrastructure and IT-environment assessment
- Systems, application and architecture assessment
- Cybersecurity assessment
- Business-process assessment
- Cloud-readiness assessment
- Technology inventory validation
- Risk and gap analysis
Typical deliverables
- Current-State Assessment · Findings Report
- Technology Inventory · Architecture Diagrams
- Gap Analysis · Risk Register
- Recommendations · Remediation Roadmap
- Executive Presentation
Design & Implementation Oversight
Black Systems may perform requirements, assessment, design, specifications, implementation planning, engineering oversight, quality assurance and acceptance — while specialized implementation partners perform physical field execution when appropriate to the order.
Scope includes
- Site assessment and technical discovery
- Requirements development and vendor-neutral design
- Architecture, engineering drawings and technical specifications
- Implementation planning and contractor coordination
- Design review and technical oversight
- Quality assurance and testing oversight
- Punch-list management and final acceptance
Typical deliverables
- Requirements Package · Engineering Design
- Technical Drawings · Architecture Diagrams
- Technical Specifications · Implementation Plan
- Acceptance Test Plan · QA Checklist · Punch List
- Oversight Reports · Final Acceptance Report
Technical advisory & engineering
Technology Architecture & Engineering
Vendor-neutral technical design across enterprise, solution, systems, network, infrastructure, cloud, security, application and integration architecture — including high availability, disaster recovery and migration design.
Cybersecurity & Compliance Assessment
Assessment, advisory, design and remediation work: cybersecurity assessments, security architecture review, NIST 800-171 and 800-53 advisory, CUI readiness, Zero Trust, identity and access management assessment, endpoint and network security, security-operations and vulnerability-management assessment, C-SCRM advisory, incident-response planning and remediation roadmaps.
AI-Enabled Analysis & Automation
Using AI to improve Government operations and produce measurable mission outcomes: AI opportunity and readiness assessment, workflow automation, intelligent document processing, knowledge management, decision support, retrieval-augmented knowledge systems, human-in-the-loop workflow design, AI governance, proof-of-concept work and implementation roadmaps.
Technical Program & Implementation Management
Technical program and project management, requirements management, schedule, risk and issue management, vendor coordination, subcontractor oversight, deliverable quality assurance, design review, acceptance management, governance and executive reporting.
Have a mission requirement that doesn’t fit neatly into one box?
Black Systems can help define the current state, structure the requirement and determine an implementation path before formal SEWP competition.
Discuss a RequirementSupporting Capability
Additional Category C Capabilities
- Application Development
- Systems Integration
- Data & Analytics
- Cloud & Platform Services
- Network & Infrastructure Engineering
- IT Staffing & Technical Resource Augmentation
- IT Consulting
- IT Training
- Knowledge Transfer
- Digital Government Services
- Information Management
IT Staffing & Technical Resource Augmentation. Black Systems can provide qualified technical personnel and labor-based support aligned to mission-specific ITC/AV requirements, including engineering, architecture, cybersecurity, cloud, software development, infrastructure, data and analytics, business analysis, quality assurance, technical project/program management, and implementation support. Staffing may support defined task-order deliverables, surge requirements, specialized expertise, project teams, or ongoing mission support.
Signature Approach
Mission Transformation Lifecycle
Black Systems carries a mission problem from discovery through validated implementation, remaining focused on analysis, design, documentation, engineering, quality assurance and technical oversight.
Discover
Understand the mission, process, technology and stakeholders.
Map
Document current-state workflows, systems and dependencies.
Assess
Identify problems, risks, gaps and opportunities.
Design
Create future-state processes and technical architecture.
Plan
Produce implementation requirements, roadmap, cost and schedule framework, and acceptance criteria.
Implement / Coordinate
Black Systems or specialized partners perform implementation as appropriate.
Oversee
Engineering oversight, quality assurance and technical governance.
Validate
Test against requirements and acceptance criteria.
Transition
Documentation, SOPs, training and knowledge transfer.
Required Disclosure
Multiple-Award GWAC & Fair Opportunity
The Black Systems SEWP VI Category C contract is one of many awards under a multiple-award Government-Wide Acquisition Contract. Orders placed under SEWP VI are subject to the applicable fair-opportunity requirements of the SEWP VI contract and FAR 16.505(b).
Fair opportunity. FAR 16.505(b) generally requires contractors under a multiple-award contract to be provided a fair opportunity to be considered for orders above the applicable micro-purchase threshold, subject to the exceptions and procedures in FAR 16.505. The method of obtaining fair opportunity is at the discretion of the Contracting Officer, and the Contracting Officer documents the rationale for placement and price of each order. The NASA SEWP Quote Request Tool is the recommended method to support this activity and to augment the required decision documentation, and automatically includes the Contract Holders within a selected Category or those based on a suggested source.
Availability of offerings. A Contract Holder may not market, quote or otherwise offer for sale solutions that are not available under its contract until those solutions are included in the SEWP database of record and available to all Government end users. In response to a Request for Quote or Market Research Request, a Contract Holder responds only with offerings available under its contract, at a price no greater than the price in the SEWP database of record at the time the quote is issued.
Completeness of response. Unless the request specifically allows partial quotations, a Contract Holder responds fully to all requirements in the request. Where a Contract Holder cannot fully respond to a formal Request for Quote, it responds with a No Bid.
Quote validity. Every quotation states the period for which it is valid, and Black Systems honors any order submitted within that period.
Get Started
How to Get a Quote
The recommended method for formal SEWP competition is the NASA SEWP Quote Request Tool. Customers may also contact Black Systems directly for scope discussions, market research, capability questions, acquisition planning and requirement development.
To speed a response, include the requirement description or performance work statement, place and period of performance, deliverables, any applicable security requirements, and the response due date.
SEWP VI Category C services and mission-solution quotes
| Name | Role | Phone | |
|---|---|---|---|
| Jeff Khoury | SEWP VI Deputy Program Manager — quotes and technical response | J.Khoury@black-systems.com | 917-938-7012 |
| Faisal Zafar | SEWP VI Program Manager — contracts and orders | F.zafar@black-systems.com | 917-938-7011 |
Process
How to Place an Order
- Define the requirement The ordering activity defines the mission need, scope, deliverables, place and period of performance, and applicable security requirements.
- Request competition through SEWP Use the NASA SEWP Quote Request Tool or other authorized ordering procedure in accordance with agency acquisition requirements.
- Evaluate quotations Evaluate eligible SEWP Contract Holder responses and document the applicable fair-opportunity and best-value decision.
- Issue the order The ordering agency issues the applicable Delivery Order or Task Order.
- SEWP processing and performance The order is processed through the SEWP Program Management Office as required. Black Systems will not begin fulfillment until it receives the processed order with an assigned SEWP Control Number (SCN), and performs thereafter in accordance with the applicable Task or Delivery Order.
Detailed ordering, payment and post-delivery procedures are set out in the Black Systems SEWP VI Ordering Guide.
Talk To Us
Discuss a SEWP VI Requirement
For formal fair-opportunity competition, agencies should issue the applicable request through NASA SEWP’s Quote Request Tool. This form may be used for capability questions, market research, requirement discussions and preliminary acquisition planning.
After the Order
Delivery, Warranty & Support
Faisal Zafar, SEWP VI Program Manager — F.zafar@black-systems.com — 917-938-7011 — for contract, order and administrative matters.
Implementation and service delivery
Black Systems performs services in accordance with the scope, schedule, deliverables and acceptance criteria established in the applicable task order. Where physical installation or specialized field implementation is required, Black Systems may provide design, technical oversight, quality assurance and acceptance support while qualified implementation partners perform field activities, as appropriate to the order.
Basic warranty — professional services
For services-only orders, applicable quality, acceptance and correction requirements are governed by the SEWP VI contract and the individual task order. Black Systems will review documented deficiencies and provide corrective action consistent with those requirements.
Basic warranty — ancillary products
Where ancillary hardware, software or other products are supplied in support of a Category C services requirement, applicable manufacturer or publisher warranty terms will be identified in the quotation or order. Black Systems will coordinate applicable warranty claims and support escalation in accordance with those terms.
Extended warranty and ongoing support
Extended manufacturer warranty, maintenance, sustainment or post-implementation support may be quoted when requested, available under the Black Systems SEWP VI contract and appropriate to the requirement.
Technical support
Black Systems provides technical support through its designated SEWP technical contacts. Task-order-specific support hours, response requirements and service levels will be established in the applicable quotation or order.
Software support
Where software, applications, subscriptions or licensing are included in an applicable order, Black Systems will coordinate support, maintenance, publisher escalation, updates and related services in accordance with the quotation, order and applicable provider terms.
Other post-delivery issues — returns and replacements
When an order contains ancillary physical products, applicable returns and replacements will be coordinated through Black Systems in accordance with the manufacturer’s or provider’s terms and the task order.
Deliverable acceptance
Acceptance criteria are established in the applicable task order. Black Systems submits deliverables for Government review, addresses required corrections, and supports final acceptance and closeout.
Payment
Payment terms are governed by the applicable SEWP VI contract and individual Delivery or Task Order. Black Systems accepts authorized Government Purchase Card payments when applicable. Any applicable purchase-card pricing treatment will be handled in accordance with the SEWP VI contract and reflected in the applicable quotation or order.
Escalation
Troubleshooting a Problematic Order
Contact the appropriate lead directly. Both contacts are the designated SEWP VI key personnel for this contract and can act on any order.
- Contract, order, invoicing or administrative matters — Faisal Zafar, F.zafar@black-systems.com, 917-938-7011
- Technical, deliverable, implementation or software matters — Jeff Khoury, J.Khoury@black-systems.com, 917-938-7012
If an issue is not resolved at the initial support level, it may be escalated to the SEWP Program Manager and Deputy Program Manager jointly. Black Systems will coordinate the appropriate corrective action and communicate status to the ordering activity.
SEWP customers may also contact the NASA SEWP Customer Help Desk at help@sewp.nasa.gov or 301-286-1478.
Contacts
Points of Contact
Faisal Zafar
SEWP VI Program Manager
F.zafar@black-systems.com
917-938-7011
- Contracts
- Orders
- Program management
- Escalations
Jeff Khoury
SEWP VI Deputy Program Manager
J.Khoury@black-systems.com
917-938-7012
- Sales and quotes
- Technical support
- Deliverables
- Implementation support
Corporate office: Black Systems LLC, 4250 Veterans Memorial Highway, Suite 3100W, Holbrook, NY 11741 · Main line 917-938-7010 · Fax 917-938-7014
Program Office
Contact NASA SEWP
NASA SEWP Program Management Office
Customer Help Desk: 301-286-1478
Email: help@sewp.nasa.gov
Website: NASA SEWP
Documents